Website Feedback
Thanks for sharing your feedback with us! We’ll use it to improve the design and function of the PerkinElmer website.
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I would like a better way to browse for a product.
I think the product categories could be designed in a better way.
25 votesplanned ·
smansfield
responded
Thank you for your feedback. We are in the analysis phase of a planned solution.
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There are too many pages and pathways!
There are so many pages and pathways, that it is very difficult to manage content and keep it up-to-date. We need a clear map of what pages are on the website and how customers can access them.
13 votes -
the top level navigation is difficult to use
unless i know exactly where i want to go, trying to find a page within the top level navigation is like a needle in a haystack. might get lucky and find it but generally just use the search box.
9 votesplanned ·
smansfield
responded
Thank you for your feedback. We are in the analysis phase of a planned solution.
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A tool to find product by problem / solution / application
In my experience I generally don't know the product name I am looking for, I may know the vendor but for the most part I am looking for a solution.
I'd prefer a tool that allowed me to find by problem / application / solution.
Something that perhaps asked some relevant questions and provided a short list of potential product solutions
9 votes -
8 votes
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i don't think the homepage really adds a lot of value to the visitor experience. need more content
the current homepgae is merely a landing page with promos. With all the subjects that PKI is involved in, can't we have the homepage be a continuously evolving area for new and exciting info such as medical breakthroughs, technological advancements, etc?
7 votes -
5 votes
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3 votes
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Bad website/vague product descriptions
You need to include the instrument an item is used for in the product description. Your product descriptions are vague at best.
2 votesunder review ·
AdminAdam
(Admin, PerkinElmer)
responded
Thank you for sending in feedback on the PerkinElmer website. We will review your comments and let you know if we’re able to address it.
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Halflife data for 55Fe is imprecise
The halflife of 55Fe is listed as 2.7 yr (which would be 985 days). It is actually 2.735 yr, or 999 days. I'm trying to maximize the precision of my experiment, and this imprecision matters! Why would you list the halflife to only 2 significant figures, when it is known to at least 4 significant figures?
Obviously I can get more precise data elsewhere after about two seconds of googling - but shouldn't you have the best data available about your products?1 vote -
The fresh lot calendar is not working. I tried it using Forefox and Safari and see only empty months.
Please fix it so we can use it. It took me 8 min on the phone to get the date. Thanks.
1 votestarted ·
AdminAdam
(Admin, PerkinElmer)
responded
This is a confirmed bug, and we are working to resolve the issue.
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why there is no E-mail adress for contact and the phone No. for taiwan is wrong ? what is going on ?
What is going on of your website ? The phone Number is incorrect and there is no E-mail adress for contact.
1 voteunder review ·
AdminAdam
(Admin, PerkinElmer)
responded
Thank you for your feedback we are investigating this issue.