Website Feedback

Thanks for sharing your feedback with us! We’ll use it to improve the design and function of the PerkinElmer website.

Please describe your experience on our site.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Extremely frustrating to browse or search.

    I cannot find the prices of many of your products even when I am signed in. I understand that some prices may be available only my request, but calling to ask for a whole list of prices is impractical, particularly with time zone differences. It is also very frustrating to click a link and end up right back at the beginning of a search, or to search by the listed part number and find nothing.

    9 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • how can I access a full alphabetical list of radiochemicals? The site is very confusing

      also the alphabetical list within the categories is in two columns what is very difficult to go through. The structure of the whole site is totally confusing although i was here for many times. And it is slow.

      5 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 4 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Cannot find safety data sheets for chemical solutions. These need to be readily available to you customers.

          Cannot find safety data sheets for chemical solutions. These need to be readily available to you customers. Pleas provide an online searchable database for all existing and products no longer in production.

          3 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Cannot find products

            I am also having a hard time finding products with the part number in hand. I need some part information for the PinAAcle 900F and there is nothing in this section for nebulizers. I only see lamps and standards or plasticware. Why is part number N3160112 not found? I agree with the people below, very frustrating to find what you need.

            3 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • not able to hear audio of prof nicolaides webcast on cffdna

              not able to hear audio of prof nicolaides webcast on cffdna

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • You are inconsistant in translating from metrit to imperial, but worse that that 8 inches is NOT 41 CM!! and that error seems to show up mul

                http://www.perkinelmer.com/pages/050/flat-panel-detectors/digital-imaging-technologies.xhtml

                Products

                16-inch (41 cm) Field of View FPDs
                8-inch (41 cm) Field of View FPDs

                a-Si Products
                16 inch(40cm) Field of View Detectors
                8 inch(20cm) Field of View Detectors

                I suspect someone cut and pasted and needed to then edit the 41 to be 20 or whatever.

                Of course the big problem I'm having is trying to see if I can even squeeze this observation into this annoying ratty little dialog box.

                I wish you luck!!.

                I came here to look at FPDs and am perfectly happy with what I found. You make it quite clear that you are…

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  under review  ·  JamesJames responded

                  Thank you for pointing this out. I reached out to the Product Manger for these FPDs.

                • Cant find a price or generate a quote on website for GX & GXII

                  Dedicated button next to product on website to generate a quote

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • How can I cite this website?

                    I would like to cite this website for a science lab report, explaining how the plate reader works.

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • I don't see a place to EASILY unsubscribe from the website. I have no use for your newsletter blasts.

                      Please add a link to unsubscribe from your newsletter blasts or email.

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Broken Volocity download link

                        Broken link for Volocity demo on main Volocity page: http://www.perkinelmer.co.uk/pages/020/cellularimaging/products/volocitydemo.xhtml This page appears to be invalid. Linked from http://www.perkinelmer.co.uk/pages/020/cellularimaging/products/volocity.xhtml ("Volocity Demo FREE download")

                        1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Website

                          Your website is NOT user friendly... It is really frustrating. PLEASE PLEASE redesign... with better product descriptions and oh yeah.... part numbers or cat. no would be sooooo freaking helpful... Who would a thought!

                          Oh and when you call customer service to help you find a product number, it would help if you were not rerouted to different people and then finally get a voice message. What kind of company doesn't have someone to help you.

                          1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                under review  ·  JamesJames responded

                                Thank you for bringing this to our attention. I brought this to the product managers attention.

                              • The custom standards form is not easy to use.

                                You have to add elements one by one and the form cannot be saved and resubmitted when you are ready to reorder. Filling out the form for a multi element standard is time consuming.

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Webcast not fuctioning

                                  Webcasts on the Perkin Elmer site do not work with windows media player if at all. No information provided to help resolve the issue.

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Extremely painful to navigate. Unable to find brochures on testing machine. The links cycle you through the consumables and accessories.

                                    Still unable to find any relevant pictures or brochure on the TMA Diamond. The link keep cycling me back to accessories and consumables instead of the main machine.

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      under review  ·  JamesJames responded

                                      Thank you for bringing this to our attention. We will work with our Product Managers to address your concerns.

                                    • Please revise your Fresh Lot Calendar.

                                      When you search for 131 I Fresh Lot Dates: Cat # nez035h005mc it says that it is made weekly. The rep said it is made every 2 weeks and your CoA lists do not follow these 'fresh lot' dates. They are actually pretty sporadic. When you are trying to plan your studies to have fresh stuff, it makes it difficult when you don't even know when it is made. Please revise/update!

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • webcast links for LABWORKS do not work

                                          http://www.perkinelmer.com/pages/010/labworks/media_library.xhtml

                                          All webcast links do not work. They also do not allow me to download using "save target as" option.

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                            started  ·  JamesJames responded

                                            Hi Daniel,

                                            Thank you for bringing this to our attention. I have forwarded this to our web maintenance team to resolve the broken links. If you experience any further issues with our website please feel free to reach out to me directly at adam.knoll@perkinelmer.com.

                                            Thanks,
                                            Adam

                                          ← Previous 1
                                          • Don't see your idea?

                                          Website Feedback

                                          Feedback and Knowledge Base